Refund policy

100% Satisfaction Guarantee
We want you to love your cards and prints. If you're not happy with your order, let us know within 7 days of delivery and we'll make it right.

Wrong or damaged items
If you received the wrong cards or prints, or something arrived damaged, email us within 7 days of delivery with your order number and a photo, and we'll make it right.

Lost orders
If your order hasn't arrived within 10 business days of shipping (15 business days for Alaska and Hawaii), it's considered lost in transit and we'll send you another one.

How to reach us
Email hello@faithfulgrace.com with your order number and a short note about what went wrong. Please include a photo if reporting wrong or damaged items.

Policy updates
We may update this policy from time to time. For the current version, or with any questions, contact us at hello@faithfulgrace.com.